Shop Policies  

Long Creek Mercantile, LLC shop policies are as follows.  If you have other questions, please send a message on the Contact page.
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CUSTOM TAPE

Custom tape is made to order just for you, and is non-refundable.  If you are ordering something unusual and need to see a sample first, please message me with that request prior to ordering.  If you have a specific request that is not listed as an option in the shop, please send me a message!

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SHIPPING

Stock items are sent out within 1-3 business days.  Items that are made to order will be shipped out in 3-5 business days, unless otherwise noted in product listing.  

 

All items are sent by USPS First Class mail and include tracking information.  If you have a different shipping request, please let me know and I will accommodate you if possible.

Please contact me for shipping requests outside of the United States.

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CANCELLATIONS

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RETURNS

Items may be cancelled before they are shipped, with the exception of custom tape orders, which are non refundable.  If there is a problem with your order, you may return it within 30 days as long as the item/s are in new condition and not damaged.  A return shipping label will be issued for you and the cost will be deducted from your refund.
 

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